About Ouigo
Ouigo is a low-cost high-speed train service in France, operated by the national railway company SNCF. It was created in 2013 to offer budget-friendly travel options for passengers traveling within France.
Ouigo trains operate on various routes throughout France, including Paris, Lyon, Marseille, and Nantes, among others. The trains are designed for comfort and convenience, with spacious seats, air conditioning, and power outlets. Ouigo also offers a range of services on board, including food and drink options, as well as baggage storage.
One of the main advantages of traveling with Ouigo is the low ticket prices, which can be up to 60% cheaper than other high-speed trains in France. Additionally, the trains run frequently and on time, making it a convenient option for travelers.
If you’re planning to travel within France and are looking for a budget-friendly option, Ouigo is definitely worth considering. You can book tickets online via the Ouigo website or through travel agencies.
What transport can you book with ouigo.com?
On ouigo.com, you can book tickets for high-speed trains operated by Ouigo within France. These trains offer convenient and affordable travel options for passengers traveling between major cities in France, including Paris, Lyon, Marseille, and Nantes, among others.
Ouigo trains are equipped with modern amenities and services to make your journey as comfortable and convenient as possible. Some of the features of the trains include spacious seats, air conditioning, power outlets, food and drink options, and baggage storage.
Booking a ticket with Ouigo is easy and straightforward. Simply visit the Ouigo website, select your departure and arrival cities, choose your preferred travel dates and times, and complete your booking. You can also choose from a range of ticket options, including standard and flexible fare types, to best suit your travel needs.
Advantages of ouigo
There are several advantages to traveling with Ouigo, the low-cost high-speed train service in France:
Affordable prices: Ouigo offers budget-friendly travel options, with tickets up to 60% cheaper than other high-speed trains in France.
Convenient: Ouigo trains operate on several popular routes throughout France, making it a convenient option for travelers.
Comfortable: The trains are designed for comfort, with spacious seats, air conditioning, and power outlets.
On-board services: Ouigo offers a range of services on board, including food and drink options and baggage storage.
Frequent and on-time service: Ouigo trains run frequently and on time, providing a reliable and efficient travel option.
Easy booking: Booking a ticket with Ouigo is easy and straightforward, either through the Ouigo website or through travel agencies.
Environmentally friendly: Ouigo is part of the SNCF’s efforts to reduce its environmental impact and make rail travel more sustainable.
Overall, if you’re looking for a budget-friendly and convenient option for travel within France, Ouigo is definitely worth considering.
How to book a ticket on ouigo?
Booking a ticket with Ouigo is easy and straightforward. Here’s how:
Visit the Outgo’s website: Go to ouigo.com and select the “Book” option on the home page.
Choose your departure and arrival cities: Enter the departure and arrival cities for your journey.
Select your travel dates and times: Choose the date and time that best suits your travel plans.
Choose your ticket type: Outgo’s offers standard and flexible fare types, so choose the one that best suits your travel needs.
Provide your personal details: Enter your personal information, including your name and contact details.
Pay for your ticket: Choose a payment method and complete your booking.
Once your booking is confirmed, you will receive a confirmation email with all the details of your trip. You can also access your booking information and manage your ticket through the Ouigo website.
Example: Let us travel from Barcelona to Canada
Ouigo is a train service operating within France and does not currently offer services from Barcelona to Canada. If you’re looking to travel from Barcelona to Canada, you may consider other modes of transportation such as flights, buses, or ferries. To find the best option for your travel needs, you may consider searching for travel options and booking through travel websites or agencies.
Flixbus and ouigo.com
Flixbus and Ouigo are two separate companies that offer different modes of transportation.
Flixbus is a long-distance bus company that operates in Europe, offering convenient and affordable 
Ouigo,s on the other hand, is a high-speed train service operating within France. Outgo’s trains offer convenient and affordable travel options for passengers traveling between major cities in France, including Paris, Lyon, Marseille, and Nantes, among others.
So if you’re looking to travel within France, you can consider booking a ticket with Outgo’s, while for longer-distance travel between cities in Europe, you may consider Flixbus as an option. Both companies offer easy booking through their respective websites, making it simple to plan and book your travel.
Is it safe to use ouigo?
Yes, it is generally safe to use Ouigo. Like any form of public transportation, Ouigo takes steps to ensure the safety and security of its passengers. Outgo’s trains are equipped with modern safety features, and the company operates according to strict safety regulations set by the French government.
Additionally, Ouigo has implemented various measures in response to the COVID-19 pandemic to ensure the health and safety of passengers and staff. These measures include enhanced cleaning protocols, mandatory mask-wearing on board, and social distancing measures to ensure safe and comfortable travel.
However, as with any form of travel, it’s always a good idea to be aware of your surroundings and take basic precautions to ensure your personal safety while traveling.
How to pay?
You can pay for your Outgo’s ticket through the following methods:
Credit or debit card: You can use a Visa, Mastercard, or American Express credit or debit card to pay for your Ouigo ticket.
PayPal: You can also pay for your Outgo’s ticket using your PayPal account.
Trainline: If you book your Outgo’s ticket through Trainline, you can pay using a credit or debit card or through your Trainline account.
Once you have selected your ticket and provided your personal information, you will be prompted to provide payment information to complete your booking. Outgo’s accepts secure online payments, and you will receive a confirmation email once your payment has been processed.
Changes, cancellations, and refunds
Changes, cancellations, and refunds for Ouigo tickets are subject to the company’s conditions and policies.
Changes: You may be able to change your Outgo’s ticket depending on the conditions of your fare. Some fares may allow you to change your ticket for a fee, while others may not allow changes. You can check the conditions of your fare and make changes through the Ouigo website or customer service.
Cancellations: You may be able to cancel your Outgo’s ticket depending on the conditions of your fare. Some fares may allow you to cancel your ticket for a fee, while others may not allow cancellations. You can check the conditions of your fare and make cancellations through the Ouigo website or customer service.
Refunds: If you need to cancel your Outgo’s ticket, you may be eligible for a refund depending on the conditions of your fare. Refunds are typically processed back to the original form of payment, and the amount of the refund may be subject to a fee. You can check the conditions of your fare and request a refund through the Ouigo website or customer service.
It’s always a good idea to check the conditions of your fare before making any changes or cancellations to ensure that you are aware of any fees or restrictions that may apply.
Support
Outgo’s provides several options for customer support, including:
Website: The Ouigo website includes a comprehensive FAQ section that covers a range of topics, from booking and payment to travel information and more.
Customer service: If you need assistance, you can contact Ouigo’s customer service team by email, phone, or through the company’s website. The team is available to answer your questions and provide assistance with your booking.
Social media: Ouigo is active on social media and you can contact the company through its Facebook and Twitter accounts for assistance.
On-board: If you have a question or issue during your journey, Outgo’s trains have on-board staff available to assist you.
Regardless of the method you choose, Ouigo is committed to providing its customers with the highest level of support and service, and the company’s goal is to ensure that your journey is as smooth and enjoyable as possible.
Is it worth to try ouigo?
Whether or not it is worth trying Ouigo depends on your individual travel needs and preferences. Here are some of the benefits and drawbacks of using Ouigo:
Advantages:
Affordable fares: Ouigo is known for offering low-cost train tickets, making it an attractive option for budget-conscious travelers.
Convenient: Outgo’s trains offer direct connections to a range of destinations, making it a convenient way to travel.
On-board amenities: Outgo’s trains offer a variety of on-board amenities, including Wi-Fi and power outlets, making it easy to stay connected and comfortable during your journey.
Disadvantages:
Limited destinations: Ouigo’s network limited to specific destinations in France and Europe, so it may not the best option if you looking to travel to a more remote location.
Additional fees: While Ouigo’s fares are generally low, there are additional fees for services such as seat selection, baggage, and more, which can add to the cost of your journey.
Limited services: Outgo’s trains offer limited services compared to other high-speed trains, such as TGV, so it may not be the best option for travelers who are looking for a more luxurious or premium experience.
Ultimately, whether or not Ouigo is worth trying depends on your specific travel needs and preferences. If you are looking for a low-cost train option that offers convenient and direct connections, then Outgo’s may be worth considering. However, if you are looking for a premium travel experience, you may want to consider another train company.
Ouigo Promotions & Discounts
Outgo’s frequently offers promotions and discounts for its customers. Some ways to find discounts include:
Newsletter: Subscribe to Ouigo’s newsletter to receive updates on the latest promotions and discounts.
Website: Check the Ouigo website regularly for special offers and discounts on train tickets.
Social media: Follow Outgo’s on social media platforms such as Facebook and Twitter to informed of any promotions and discounts.
Book in advance: Booking your train ticket in advance can often result in lower fares, so it’s worth checking prices well before your planned travel date.
Group discounts: Outgo’s offers group discounts for groups of 10 or more people traveling together.
Keep in mind that promotions and discounts are subject to change, so it’s always a good idea to double-check the terms and conditions before booking your train ticket.
Conclusion
In conclusion, Ouigo is a low-cost train operator in France and Europe, offering affordable train travel to a range of destinations. While it may not be the best option for travelers looking for a premium experience, it offers convenience and on-board amenities, making it a good choice for budget-conscious travelers. To get the best value for your money, be sure to check for promotions and discounts, and book your train ticket in advance. It is also important to consider your individual travel needs and preferences before deciding whether or not Ouigo is the right choice for you.
FAQs
Here are some frequently asked questions (FAQs) about Ouigo:
Where does Ouigo operate?
Outgo’s operates in France and other parts of Europe, serving cities such as Paris, Marseille, Lyon, Lille, Toulouse, Nantes, and Bordeaux.
How much does Ouigo cost compared to other trains?
Ouigo is a low-cost train option and its ticket prices are generally lower than those of other trains. However, the exact cost depends on several factors, such as the route, time of travel, and advance booking.
What amenities does Ouigo offer on board?
Outgo’s offers basic on-board amenities, including air conditioning, power outlets, Wi-Fi, and a food and drinks trolley.
Can I bring my luggage on board Ouigo trains?
Yes, you can bring luggage on board Outgo’s trains, but you will need to pay a fee for larger items. The exact fees depend on the size and weight of your luggage.
Is it possible to change or cancel my Ouigo ticket?
Yes, it is possible to change or cancel your Outgo’s ticket, but there may be a fee for doing so. The terms and conditions for changes and cancellations vary depending on the type of ticket and when you make the change or cancellation.
How can I contact Ouigo customer support?
You can contact Ouigo customer support through their website, by phone, or by email. They also have a FAQ section on their website that provides answers to common questions.