This PDF editor is packed with features, but is it worth the money? Our pdfFiller review reveals all.
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When it comes to PDF creation and editing, Adobe Acrobat isn’t the only show in town. There are other potential best PDF editors to consider, and one of the most popular today is pdfFiller(opens in new tab). It was originally created in 2007 by Vadim Yasinovsky for a friend who needed to complete a digital form, and today has more than two million users worldwide.
pdfFiller is available as browser-based service, plus there are apps for Android and iOS. There’s a 30-day free trial, but after that you need to pay a monthly subscription to use it. So is it worth the money? We took it for a spin to find out.
Before we get too deep in the weeds, though, we’ll say one thing. If you simply need a way to fill in and sign a digital form, and are only likely to do this occasionally, a pdfFiller subscription is probably overkill. You’ll find a free tool like Adobe Reader or, indeed pdfFiller’s 30-day free trial, can do everything you need.
If you’re likely to fill in a lot of forms, though, or want to do more advanced things like create forms and edit PDFs in general, keep reading.
pdfFiller review: form filling
Form filling is only one part of what pdfFiller offers, but it’s the part that most of us will use most often. So that’s the task we first tackled.
We tested it out on a number of forms, both dummy and ‘real world’, and found that filling it in using pdfFiller was a smooth and hassle-free experience. The interface has its quirks, certainly: the lack of a ‘home’ button is a little distracting, for one, and the search icon isn’t where we expected to find it. However on the whole, everything is pretty intuitive, and there’s a 138-page ‘how-to’ guide to help when you get stuck.
In this case, we only really faced one problem: when one of our email addresses was too long to fit in the required field, there didn’t seem to be an obvious way around this. A quick search of the guide, though, and we found a workaround: create a text box outside of the relevant field, resize the text within it, and then drag it into the required box on the form.
Yes, this felt a little clunky, but it solved the problem, and isn’t something you can do at all in, say, Adobe Reader. And not only can you insert text anywhere on a PDF, but you can fine tune it using a Microsoft World-like ribbon, which lets you bold and italicise characters, change the font and font size, and more.
There are other nice little touches that raises pdfFiller’s form filling abilities above those of free tools. For example, there’s an excellent spellcheck facility. You can drag and drop in PDFs directly from Google Drive, Dropbox, OneDrive, Box and email. Perhaps most usefully, all your forms are stored in the cloud, making it easy to find them and re-edit them at a later date.
Once you’re done, you can save your PDF to the cloud or download it to your desktop. You can also share it with others via email, public link or fax, or send it out for notarisation. If files are sensitive, there are tools for encrypting them.
pdfFiller review: signing
Our favourite part of the form-filling experience was when it came to creating our own e-signature. There are lots of tools that let you do this digitally. But what’s great about pdfFiller is the number of different ways you can do it.
At the simplest level, you can just type your name and pdfFiller will generate a signature for you. (This won’t look like your handwritten signature, but in a lot of cases, that won’t really matter.) Secondly, you can draw a signature on your laptop using your mouse, or your finger if it has a touchscreen.
Thirdly, you can upload a signature you’ve previously created. Fourthly, you can write a signature on a piece of paper and hold it up to your webcam. Finally, you can draw a signature with your finger on a mobile device. If you opt for the latter, there are three ways to get there: by clicking on a text link, an email link or QR code.
In reality we found the webcam option to be the least effective, as the picture on our webcam was a little gloomy and although pdfFiller tried to clean it up, this didn’t really work in practice. However, on the whole we were impressed by the wide variety of ways pdfFiller allows you to create a signature, which we haven’t seen matched anywhere else.
When you drop your signature in, as you’d expect, you can resize it easily to fit the gap available. pdfFiller also automatically adds in the date and a caption saying ‘Verified by pdfFiller’.
pdfFiller review: documents library
As well as importing document forms you’ve been sent to complete, pdfFiller also has an excellent and hugely comprehensive document library, which contains some of the most common government forms in the UK and USA. For example, foreign freelancers who need to register US earnings for tax purposes will find the W-8BEN form(opens in new tab) here, all read to fill out.
Don’t expect to find every form in existence here, though. pdfFiller is only able to share forms where the creators have given permission, and indeed was once the subject of a major lawsuit by the California Association of Realtors (C.A.R.) when it failed to do so. However, where the form is available within the interface, it certainly is a convenient time-saver.
We’d guess one of the reasons pdfFiller is keen to host such documents is that they come up on Google when people are searching for a specific form. However, this has led to a certain amount of controversy.
pdfFiller review: scam allegations
From a marketing point of view, hosting commonly used forms online is a great way to introduce people to pdfFiller via Google. However, in reality, it seems to upset quite some people. This typically happens when people a form they’re looking for, either via Google or a direct link, but don’t realise it’s being hosted within pdfFiller’s site. They then spend time and energy filling in the form, click through to save it, and are surprised to be asked for credit card details.
Yes, this shouldn’t be a surprise, but in reality, most people don’t read the whole text on a web page before clicking through to the next one. Hence there are a number of postings around the web calling the service a “scam”.
pdfFiller, in response, point out that their website copy makes the situation clear what the situation is. And anyway, as long as people cancel their free trial within the 30 days, they won’t be charged and can keep all their saved documents.
Whether this is fair and reasonable or a questionable marketing practice is for you to decide. But either way, it’s certainly not a “scam” in the conventional sense of the word. And if you’re choosing to trial pdfFiller rather than encountering it by accident, the point is in any case moot.
pdfFiller review: advanced features
While pdfFiller is good for form filling, it can do a lot more than that. You can edit all kind of PDFs in all kind of ways, including merging PDF files, splitting PDFs into separate files, and converting PDF files into .doc, .docx, .rtf, .ppt, .jpeg, .png, and .txt formats (and vice-versa).
As we mentioned earlier, pdfFiller allows you to add text to PDFs and adjust the font, colour and size of your characters. There are also tools for redacting, highlighting and drawing, and you can add images, logos, notes, URLs and videos to your PDFs. You can rearrange the order of pages in your document, as well as adding extra pages, or duplicating and deleting pages. Another nice workflow aid is the ability to save templates of PDFs for use in the future.
And it’s not just about editing: with the pricier plans, you can create create fillable PDF forms from scratch too, and send them out for people to sign. There’s even an option to sell your forms online, and you keep all the money with no fees subtracted.
In short, pdfFiller is a Swiss army knife of PDF creation and form filling. Most people probably won’t use most of its features (and you’ll need to read the guide carefully to uncover all of them). But if you work with a lot of forms in your job, you’re likely to find certain tools invaluable in automating specific tasks and saving you time and effort over the long term.
pdfFiller review: pricing
There’s no free version of pdfFiller, but there is a free 30-day trial. You’ll have to supply credit card details to register, but you can cancel at any time during the trial period and you won’t charged. What’s more, if you decide to subscribe, pdfFiller offers a 180-day money-back guarantee to make sure you’re happy.
There are three levels of subscription. The Basic plan costs $8 a month at time of writing, and is good for one user. Customer service enquiries answered within one day. This is the best option for freelancers and solopreneurs.
The Premium plan costs $15 a month and good for up to five users. This plan allows you to send out documents to be signed using the SignNow(opens in new tab) service, and includes a subscription to the USLegalForms.com library of documents. You also get the ability to create reusable templates, and access customer support via Instant Chat. This is the best option for small to medium sized businesses.
The airSlate Business Cloud plan costs $50 per user per month, which is obviously a big jump in cost. In return you get powerful tools for automating forming filling, signing and other business processes using smart AI, in a way that specifically fits your company’s workflow. As you’d expect from the price, this option aimed at big, complex businesses.
pdfFiller review: verdict
If you just need a tool to fill in and sign a single form, pdfFiller is going to be overkill. However if you fill in a lot of forms, and want the smooth interface, added features and extensibility you won’t find in a free app, then pdfFiller is a good option. And the 30-day free trial gives you a nice opportunity to try it out for size first.
If you need to create your own forms and/or templates, then pdfFiller also has some excellent features for automating that process and keeping your work organised. Yes, there’s somewhat a learning curve involved, but with a little effort, you’re certain to make productivity gains over the long term. Note however that you’ll need to invest in the Premium plan to take advantage of these advanced tools.
These top-line features of pdfFiller most closely matched Adobe Acrobat Pro DC, another subscription-based online tool. In general, we’d say pdfFiller a better bet if you’re working mainly with forms, while if you’re mainly editing other types of PDFs, such as PowerPoint presentations, Acrobat Pro DC probably the one you’ll prefer.
For example, Acrobat Pro DC allows you to rotate text boxes, create bulleted lists, and adjust line and paragraph space. pdfFiller, meanwhile, has better review and annotation features, including the option to draw in freehand on your PDFs. Also note that Acrobat Pro DC also pricier, and its free trial limited to just seven days, while pdfFiller’s 30 days gives you a lot more time to decide whether you like it.
Another tool that’s very similar to pdfFiller is SignNow, which is not so surprising when you realise it’s from the same company. Their interface and toolsets are striking similar, the main difference being that pdfFiller set up for people who need to fill in a lot of forms (and/or get others to do so), while SignNow is more focused on signing forms and gathering signatures. Either, though, will get you where you need to go, and so you certainly wouldn’t want to pay for both.
Pros
- Intuitive web-based interface
- Robust security options
- Lots of business-ready capabilities
Cons
- Business features won’t needed by some users
- Requires annual commitment to get best value
- What reviewers want you to know
Positive highlights
Would like better fill in capability for the PDF forms… that said morenthan happy with the product.
There are some aspects of set up that are confusing, but customer support is GREAT, QUICK, and seemingly PATIENT.
Critical highlights
I tried to contact customer service and no answer was given.
and it wouldn’t take my credit card, junk site and should taken down to avoid others having to deal with it.
Frequently Asked Questions (FAQS)
Is this business legitmate?
NO! Any company that would lure veterans to use their service, then try to charge them to print or save their documents after filling them out iss a RIPOFF!
Does pdffiller steal your personal information?
Not 100% sure so I don’t want to give misleading information. I can tell you this though, they are not on the up and up, they are crooks and if they take your money I suppose your personal info isn’t off limits far as their list of crimes they do.
Is the cost a one time cost or a monthly subscription?
A: It was not clear at the time I paid them. I asked for one month but they charged me FOUR times. So make sure to know how much you are paying.
If i get a free trail and cancel my subscription in 30 days will i charged any money!!?
Dear Bibek, many thanks for your question. And no, you will not, free trial is free 🙂 But please, mind the deadline. Charging is automatic straight after these 30 days are over.
What is the cost for this service?
20/ month if you buy one month at a time or 6.99 a month if you buy an annual membership