White House Black Market (WHBM) is an American women’s clothing brand that was founded in 1985. The company is headquartered in Columbus, Ohio, and has over 500 stores in the United States, Canada, and Mexico.
WHBM is known for its modern, sophisticated clothing that is designed for women who are looking for stylish and versatile pieces that can be dressed up or down. The brand’s collections include dresses, tops, pants, skirts, jackets, and accessories. WHBM also offers a variety of sizes, including petite and plus sizes.
The company’s name is a reference to the black-and-white color palette that is used in many of its designs. The black represents classic style and sophistication, while the white represents purity and simplicity.
White House Black Market Products Offering
White House Black Market (WHBM) offers a wide range of women’s clothing, accessories, and footwear that cater to various styles and occasions. While specific product offerings can vary over time, here’s a general overview of the types of products you might find in their collections:
- Dresses: WHBM offers a wide variety of dresses, including cocktail dresses, sheath dresses, wrap dresses, and maxi dresses.
- Tops: WHBM tops range from casual t-shirts and blouses to more formal button-downs and sweaters.
- Pants: WHBM pants include jeans, trousers, and skirts.
- Sweaters: WHBM sweaters are perfect for layering in the cooler months.
- Jackets and blazers: WHBM jackets and blazers are great for work or special occasions.
- Accessories: WHBM offers a variety of accessories, including jewelry, scarves, and handbags.
In addition to these core categories, WHBM also offers a variety of other products, such as sleepwear, activewear, and outerwear.
WHBM’s products are made from high-quality materials and construction, and they are designed to last for many years. The brand offers a variety of sizes, including petite and plus sizes, so there is something for everyone.
White House Black Market Promotion & Discounts
- 20% off your first full-price purchase when you sign up for emails: This is a great way to save on your first purchase from WHBM. To get the discount, simply sign up for the brand’s email list.
- $30 off your purchase over $100 when you join the Rewards program: The WHBM Rewards program is free to join and offers members a variety of benefits, including exclusive discounts, free shipping, and early access to sales. To get the $30 discount, simply join the program and make a purchase of $100 or more.
- $10-$50 off for rewards members with your White House Black Market birthday coupon: Rewards members receive a birthday coupon every year that can be redeemed for a discount on their purchase. The amount of the discount varies depending on the member’s tier level.
- 20% off select sale items: WHBM regularly offers sales on select items. To find the latest sales, be sure to visit the brand’s website or check your email for promotional emails.
- Free shipping on orders over $50: WHBM offers free shipping on orders over $50. This is a great way to save on shipping costs, especially if you are ordering multiple items.
- 10% off your next purchase when you refer a friend: You can refer your friends to WHBM and earn a 10% discount on your next purchase. To refer a friend, simply share your unique referral link with them.
White House Black Market Shipping & Return Policy
Shipping Policy
- Shipping costs:
- Standard shipping is available for all U.S. addresses for $5.95.
- Express shipping is available for $9.95 and arrives within 2-3 business days.
- Next day shipping is available for $12.95 and arrives within 1 business day.
- APO/FPO military address deliveries arrive within 4-10 business days via USPS.
- International delivery is not available for international P.O. boxes.
- Free shipping:
- WHBM provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more.
- Shipping time:
- Standard shipping: 3-5 business days.
- Express shipping: 2-3 business days.
- Next day shipping: 1 business day.
- APO/FPO military address deliveries: 4-10 business days.
- International delivery: Not available.
- Shipping to P.O. Boxes:**
- Standard and express shipping are not available for P.O. Boxes.
- Next day shipping is available for P.O. Boxes for an additional fee of $15.95.
- Shipping to Alaska and Hawaii:**
- Standard shipping to Alaska and Hawaii is $9.95.
- Express shipping to Alaska and Hawaii is $14.95.
- Next day shipping to Alaska and Hawaii is $19.95.
Return Policy
- Return window: All merchandise returns and exchanges may be accepted (excluding “final sale” or “as-is” items, gift cards [except where required by law] and gift boxes) within 60 days of the date of purchase.
- Return process: To return an item, you can either mail it back to the company or return it to a White House Black Market store. If you are returning an item by mail, you will need to print out a return label from the company’s website. If you are returning an item to a store, you will need to bring the item with you and your receipt.
- Return shipping costs: You are responsible for return shipping costs unless the item is defective.
- Refunds: If you are returning an item for a refund, you will receive the original merchandise price minus any applicable shipping and handling charges. You will not receive a refund for gift cards or gift boxes.
- Exchanges: If you are returning an item for an exchange, you will receive the same item in a different size or color. You will not be able to exchange an item for a different product.
Where to Buy White House Black Market
White House Black Market products are available for purchase on their official website, whitehouseblackmarket.com. Furthermore, White House Black Market has established boutique stores across different locations within the United States. To locate a store in your vicinity, the store locator feature on their website can be utilized. Moreover, the option of purchasing White House Black Market products could potentially extend to third-party retailers, including department stores and online marketplaces.
Is the White House Black Market Worth It?
If your preference leans toward top-notch, fashionable attire and accessories, White House Black Market presents itself as a commendable choice. However, if budget considerations are paramount, exploring alternative brands might be prudent. The label boasts an extensive range encompassing women’s apparel, accessories, and home products, all fashioned from premium materials. Nonetheless, it’s worth noting that White House Black Market tends to be positioned in the higher price range. Therefore, it’s advisable to carefully assess the balance between the cost and the quality and aesthetics of the items you’re contemplating.
White House Black Market Reviews from Customers
White House Black Market garners predominantly favorable feedback from its clientele. Numerous products featured on their website boast commendable ratings and glowing reviews from customers. A multitude of patrons have lauded the superior quality of White House Black Market’s apparel, coupled with their exemplary customer service.
Across alternative review platforms, such as Trustpilot, White House Black Market has achieved a commendable 4 out of 5-star rating, grounded in an extensive pool of over 4,000 reviews. A substantial portion of patrons has commended the brand’s elegant and top-tier clothing, along with their prompt shipping and hassle-free return processes. Nevertheless, a subset of customers has expressed occasional frustration stemming from sizing disparities and isolated customer service challenges.
Here are some reviews from customers about White House Black Market:
**”I love White House Black Market! The clothes are always stylish and well-made. I especially love their dresses and tops. I always feel confident and put-together when I wear their clothes.”
**”I’ve been shopping at White House Black Market for years and I’ve always been happy with the quality of their clothes. The prices are a bit high, but I think the quality is worth it. I also appreciate that they offer a variety of sizes, including petite and plus sizes.”
**”I was a bit skeptical about White House Black Market at first because I thought it was a bit too pricey. However, I was pleasantly surprised by the quality of the clothes. I bought a dress and a top and I’m really happy with them. They’re both really well-made and they look great on me. I would definitely recommend White House Black Market to anyone looking for stylish and high-quality clothes.”
Contact White House Black Market
There are several ways to contact the White House Black Market:
- Phone: You can contact White House Black Market’s customer service team by phone at 1-877-948-2525.
- Mail: You can send mail to White House Black Market’s headquarters at the following address:
Chico’s FAS, Inc.
11215 Metro Parkway
Fort Myers, FL 33966
For more information on contacting White House Black Market, you can visit their website and navigate to the “Contact Us” section.
Final Impression
Based on the information I have gathered, White House Black Market is a popular women’s clothing brand that offers a variety of stylish and versatile pieces. The brand is known for its modern, sophisticated designs and its high-quality materials. However, the brand can be a bit pricey, and some customers have complained about the quality of the clothes.