OurBus is a travel and transportation platform that specializes in crowdsourced intercity and commuter bus routes. The company was founded in 2016 by Narinder Singh, Axel Hellman, and Mohit Mohan, and is headquartered in New York City.
OurBus connects travelers and commuters with qualified, premium coach operators, offering an affordable and comfortable transportation alternative. By crowdsourcing routes and taking into account live customer feedback, OurBus is redefining the way people travel.
The company’s buses are equipped with WiFi, power outlets, and bathrooms, and all partners pass stringent safety and quality checks. OurBus currently operates routes in New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, Washington D.C., Massachusetts, Illinois, Indiana, and Florida.
Here are some of the features of OurBus:
- Affordable fares: OurBus fares are typically much lower than those of traditional bus companies.
- Convenient booking: You can book your OurBus tickets online or through the company’s mobile app.
- Flexible travel: OurBus routes are designed to meet the needs of travelers and commuters.
- Comfortable buses: OurBus buses are equipped with WiFi, power outlets, and bathrooms.
- Safe and reliable service: All OurBus partners pass stringent safety and quality checks.
If you’re looking for an affordable, comfortable, and convenient way to travel, OurBus is a great option. The company is constantly expanding its routes, so be sure to check the website or app for the latest updates.
How to Book a Ride With OurBus
Here are the steps on how to book a ride with OurBus:
- Go to the OurBus website or download the OurBus mobile app.
- Enter your departure and arrival cities.
- Select your desired date of travel.
- If you are traveling with others, enter the number of passengers.
- Click “Search” to see a list of available trips.
- Select the trip that you want to book.
- Review the trip details and click “Book Now”.
- Enter your contact information and payment details.
- Click “Submit” to complete your booking.
You will receive an email confirmation of your booking. You can also view your booking status on the OurBus website or mobile app.
Here are some additional tips for booking a ride with OurBus:
- Book your tickets in advance to get the best prices.
- Be flexible with your travel dates and times to find the best deals.
- Consider booking a round trip ticket to save money.
- If you are traveling with a group, you may be able to get a group discount.
- Keep an eye on the OurBus website and mobile app for special offers and promotions.
Cancellation and Refund Policy of OurBus
Here is the cancellation and refund policy of OurBus:
- Cancellations made 30 minutes or less before departure: You will not be eligible for a refund or credit.
- Cancellations made more than 30 minutes before departure: You will be eligible for a credit to your OurBus Wallet. The credit will be equal to the full amount of your ticket, minus any service fees.
- Refunds to original payment method: If you paid for your ticket with a credit card, you will be eligible for a refund to your original payment method. Refunds typically take 3-5 business days to process.
- Refunds to OurBus Wallet: If you paid for your ticket with a credit card but would prefer a credit to your OurBus Wallet, you can request a refund and the credit will be applied to your account immediately.
Note: There are a few exceptions to the cancellation and refund policy. For example, if your bus is cancelled due to weather or other extenuating circumstances, you will be eligible for a full refund to your original payment method.
You can cancel your ticket by clicking on the “Cancel Ticket” button on your emailed ticket or by logging in to the OurBus website/app and finding the ticket under “My Passes”, where you’ll have the option to cancel upto 30 minutes prior to departure.
OurBus Online Services
OurBus offers a variety of online services to make it easy for customers to book tickets, track their trips, and get help with their travel. These services include:
Website: The OurBus website is the primary way to book tickets, view trip information, and contact customer service. The website is easy to use and provides all the information you need to plan your trip.