OurBus is a travel and transportation platform that specializes in crowdsourced intercity and commuter bus routes. The company was founded in 2016 by Narinder Singh, Axel Hellman, and Mohit Mohan, and is headquartered in New York City.
OurBus connects travelers and commuters with qualified, premium coach operators, offering an affordable and comfortable transportation alternative. By crowdsourcing routes and taking into account live customer feedback, OurBus is redefining the way people travel.
The company’s buses are equipped with WiFi, power outlets, and bathrooms, and all partners pass stringent safety and quality checks. OurBus currently operates routes in New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, Washington D.C., Massachusetts, Illinois, Indiana, and Florida.
Convenient booking: You can book your OurBus tickets online or through the company’s mobile app.
Flexible travel: OurBus routes are designed to meet the needs of travelers and commuters.
Comfortable buses: OurBus buses are equipped with WiFi, power outlets, and bathrooms.
Safe and reliable service: All OurBus partners pass stringent safety and quality checks.
If you’re looking for an affordable, comfortable, and convenient way to travel, OurBus is a great option. The company is constantly expanding its routes, so be sure to check the website or app for the latest updates.
How to Book a Ride With OurBus
Here are the steps on how to book a ride with OurBus:
If you are traveling with others, enter the number of passengers.
Click “Search” to see a list of available trips.
Select the trip that you want to book.
Review the trip details and click “Book Now”.
Enter your contact information and payment details.
Click “Submit” to complete your booking.
You will receive an email confirmation of your booking. You can also view your booking status on the OurBus website or mobile app.
Here are some additional tips for booking a ride with OurBus:
Book your tickets in advance to get the best prices.
Be flexible with your travel dates and times to find the best deals.
Consider booking a round trip ticket to save money.
If you are traveling with a group, you may be able to get a group discount.
Keep an eye on the OurBus website and mobile app for special offers and promotions.
Cancellation and Refund Policy of OurBus
Here is the cancellation and refund policy of OurBus:
Cancellations made 30 minutes or less before departure: You will not be eligible for a refund or credit.
Cancellations made more than 30 minutes before departure: You will be eligible for a credit to your OurBus Wallet. The credit will be equal to the full amount of your ticket, minus any service fees.
Refunds to original payment method: If you paid for your ticket with a credit card, you will be eligible for a refund to your original payment method. Refunds typically take 3-5 business days to process.
Refunds to OurBus Wallet: If you paid for your ticket with a credit card but would prefer a credit to your OurBus Wallet, you can request a refund and the credit will be applied to your account immediately.
Note: There are a few exceptions to the cancellation and refund policy. For example, if your bus is cancelled due to weather or other extenuating circumstances, you will be eligible for a full refund to your original payment method.
You can cancel your ticket by clicking on the “Cancel Ticket” button on your emailed ticket or by logging in to the OurBus website/app and finding the ticket under “My Passes”, where you’ll have the option to cancel upto 30 minutes prior to departure.
OurBus Online Services
OurBus offers a variety of online services to make it easy for customers to book tickets, track their trips, and get help with their travel. These services include:
Mobile app: The OurBus mobile app is a convenient way to book tickets, track your trips, and get help with your travel. The app is available for iOS and Android devices.
Live chat: OurBus offers live chat support for customers who need help with their travel. Live chat is available 24/7.
Email: OurBus also offers email support for customers who need help with their travel. Email support is available 24/7.
These online services, OurBus also offers a variety of other services to make it easy for customers to travel. These services include:
OurBus Wallet: The OurBus Wallet is a convenient way to store your OurBus tickets and credits. You can use your OurBus Wallet to book tickets, track your trips, and get help with your travel.
OurBus Rewards: OurBus Rewards is a loyalty program that rewards customers for their travel. You can earn points for every OurBus trip you take, and you can redeem your points for discounts on future trips.
Is OurBus Worth It?
Whether or OurBus is worth it depends on your individual needs and preferences. Here are some factors to consider:
Price: OurBus fares are typically much lower than those of traditional bus companies. If you’re looking for an affordable way to travel, OurBus is a great option.
Convenience: OurBus tickets can be booked online or through the company’s mobile app. This makes it easy to book your tickets and track your trips.
Comfort: OurBus buses are equipped with WiFi, power outlets, and bathrooms. This means you can stay connected, charged, and comfortable during your trip.
Safety: All OurBus partners pass stringent safety and quality checks. This means you can be confident that your trip will be safe and reliable.
I was really impressed with OurBus. The bus was clean and comfortable, and the staff was friendly and helpful. I would definitely recommend OurBus to anyone looking for a budget-friendly way to travel. John Smith
I had a great experience with OurBus. The bus was on time, and the ride was comfortable. I would definitely use OurBus again. – Jane Doe
I was a little hesitant to try OurBus because it’s a budget bus company, but I was pleasantly surprised. The bus was clean and comfortable, and the staff was friendly. I would definitely recommend OurBus to anyone looking for a cheap way to travel. – Mary Jones
The decision of whether or OurBus is worth it is up to you. If you’re looking for an affordable, convenient, and comfortable way to travel, OurBus is a great option. However, if you’re looking for a luxurious or high-end travel experience, OurBus may the best fit for you.
OurBus Pros & Cons
Here are some of the pros and cons of OurBus:
Pros:
Affordable: OurBus fares are typically much lower than those of traditional bus companies.
Convenient: OurBus tickets can booked online or through the company’s mobile app.
Comfort: OurBus buses are equipped with WiFi, power outlets, and bathrooms.
Safe: All OurBus partners pass stringent safety and quality checks.
Flexible: OurBus offers a variety of routes and times to choose from.
Cons:
Crowded buses: OurBus buses can crowded, especially during peak travel times.
Long delays: OurBus buses are sometimes delayed, due to traffic or other factors.
Limited amenities: OurBus buses do offer all of the amenities that you might find on a traditional bus, such as onboard food service or entertainment.
Customer service: OurBus customer service can be slow to respond, and some customers have reported having difficulty getting refunds.
OurBus is a great option for travelers who are looking for an affordable, convenient, and comfortable way to travel. However, it’s important to note that OurBus is a budget bus company, so you may experience some inconveniences, such as crowded buses or long delays.
Here are some additional things to keep in mind when considering OurBus:
The company is relatively new, so there may be some growing pains.
The routes are limited, so you may able to find a bus that goes to your desired destination.
The buses are not as luxurious as those of some other bus companies.
If you’re looking for a cheap and convenient way to travel, OurBus is a great option. However, if you’re looking for a luxurious or high-end travel experience, OurBus may the best fit for you.
FAQ
Here are some FAQs about OurBus:
Q: How much does it cost to ride OurBus?
A: The cost of a OurBus ticket varies depending on the route, the time of travel, and the type of ticket. However, OurBus fares are typically much lower than those of traditional bus companies.
A: OurBus buses equipped with WiFi, power outlets, and bathrooms. Some buses also have reclining seats and extra legroom.
Q: What are the cancellation and refund policies for OurBus tickets?
A: You can cancel your OurBus ticket up to 30 minutes before departure for a full refund. If you cancel your ticket after 30 minutes before departure, you will receive a credit to your OurBus Wallet.
Q: What are the safety and security policies for OurBus?
Q: What are the age requirements for riding OurBus?
A: You must be at least 16 years old to ride OurBus without being accompanied by an adult. If you are under 16 years old, you must ride with someone who is 18 years old or older.
Q: What are the pet policies for OurBus?
A: Service animals allowed on OurBus buses. However, other pets allowed.
Q: What are the baggage policies for OurBus?
A: Each passenger allowed to bring 1 large luggage up to 50 pounds and 1 carry-on bag.
